: New firmware version 1.0.5.1 is available for EOS-R5 C You can download and reinstall the setup from the link HERE and then you can reconnect the printer once the setup asks to connect the printer.ĭid this answer your question? Please click the Accept as Solution button so that others may find the answer as well. Once those have been unsintalled, you can disconnect the printer. You can also check under Universal Serial Bus controllers and then you can right click and uninstall any connections for USB printing support or the MG2500. In device manager, check for any headings for other devices.If you see other devices, you can click the arrow next to and then you can right click and uninstall any connections for the MG2500. In the run box that appears, you can type in 'devicemgmt.msc' and click OK. While the printer is connected and turned on, press the Windows key and the letter R key at the same time on your keyboard.
In this situation, you can go in to devicemanager and then you can try right clicking and uninstalling any connections for the printer. If the setup detects the printer and then switches to not detected, it will usually mean that the computer is not reading the device properly.
